What We Collect and Why We Collect It
When you open a sky99 account, we collect the details you submit during registration — your name, contact information and the wallet credentials you use to fund your account. If you deposit through bKash, Nagad or Rocket, we log the transaction reference and amount to reconcile
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your account balance and handle any support queries you raise. We also collect device and session data — browser type, IP address, pages visited — to keep your account secure and detect unusual login activity. Cookies help us remember your preferences, such as your preferred language
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or the last lobby section you had open. We do not collect more than we need and we do not sell or rent your personal data to external marketing companies. Any third-party service providers we work with — for example, payment processors that connect your Nagad
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or Rocket wallet to our platform — receive only the data they need to complete that specific function. Retention periods vary by data type: transaction records are kept for as long as legally required in your jurisdiction, while session logs are cleared on a rolling schedule.
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Whether this policy applies to you in full depends on the laws of your local region and your eligibility to use the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.